Frequently Asked Questions




What is Medical Tourism?
Medical Tourism is a developing concept of obtaining medical or surgical services coupled with post treatment recuperating travel in another country.


What are the types of medical procedures that tourists usually seek in India?
There are a lot of different medical/surgical options for medical tourists. Primarily, medical tourists get elective procedures such as cosmetic surgery, hip and knee replacements, dental procedures, infertility treatments; any procedure that is usually not covered by insurance or has a long waiting time in their home country.


What are the types of medical procedures that tourists usually seek in India?
The potential cost savings for medical tourists are huge and as a result are one of the more important factors in seeking treatment in India. It is important to note that the cost for each individual will vary depending on their need and requirements. Usually, an elective procedure such as a knee replacement would cost on average of $35,000 in the US. Whereas getting that same procedure done using similar quality parts in India would cost 50 - 60% less than the cost in the US, including the hospital stay, all procedure and physicians costs and transportation to and from India. The costs compared to UK are similarly lower by about 40 - 60%. This is mainly possible because of favorable currency exchange rates.


Are these costs savings due to lower standards of medicine in India?
NO, Indian medical standards match up to the highly prescribed international standards. The lower costs are due to favorable currency conversion rates and lower costs of operating in India.


What is the process that is involved in my treatment at India?
Medsurge India's' Process Chart can be downloaded


How do I make payments and to whom?
Medsurge India is not the medical provider and cannot accept payment for your medical expenses. You will be required to make payment as per the hospital policy. Usually, this involves paying a deposit prior to undergoing any diagnostic tests and/or procedures. A final bill will be presented to you prior to discharge from the hospital. The travel and accommodation charges will be collected as per Medsurge India Medical Travels rules and regulations.


Why should I choose India ?
India has some of the most highly qualified and experienced medical specialists in the world. With a cultural emphasis on education, most of these physicians are part of the super specialty hospitals, enabling them to become experts in their respective medical specialties. The hospitals that Medsurge India Medical Travels has tied up with are the leading hospitals in India with multi-specialty facilities.

In addition to traditional medicine, India offers many more relaxing and rejuvenating treatment options from Yoga, Ayurveda, and Meditation to Allopathic and Naturopathic medicine.

India also offers world-class travel destinations such as the Taj Mahal, the beaches of Goa, the backwaters of Kerala and hiking in the Himalayas, heritage rich Rajasthan to name a few.For more information you can visit our Inbound website www.indianspiritualjourneys.com


Are the hospitals in India well equipped and up to international standards?
Indian private hospitals are designed to provide world-class medical care in India. These hospitals utilize state of the art medical equipments that are available world-wide. The hospitals focus on patient safety and comfort and have been designed in such a way that will minimize the risk of infection. Medsurge India Medical Travels has carefully evaluated and selected only those hospitals that meet very high international standards to be a part of our partner network.


Can I speak to the doctor in India before going on my trip?
Medsurge India will be happy to arrange a tele-consultation with the corresponding physician in India and ensure that all of your questions are answered. We provide this as part of our total package, as we want you to be totally comfortable with your decision to go to India for your medical needs. You can also have your doctor consult with our doctors in India.


After reaching India, how do I go about with my trip?
A Medsurge India's' Patient Care Executive will be with you every step of the way; from receiving you at the airport when you land in India, to the moment you leave to fly back home. Their sole function is to provide you with any assistance that you may need. Our Patient Care Executive will ensure that transportation is arranged to and from your accommodation to the hospital for all of your appointments. In addition, you will also be given a pre-paid cellular phone during your stay, so that you can contact your Patient Care Executive or anyone else that you may want.


Will Medsurge India support me with a translator?
Yes. Our Patient Care Executive and the staffs in our partner hospitals are capable of speaking English and we would also provide you with interpreters who could speak your native lanuage, whenever required.


Can I travel as soon as my medical treatment is over?
Your consultant in India will make an assessment of your recovery and make a decision as to when it may be possible for you to travel.


After reaching my home country, how would my progress be monitored?
After your return back to your home country, as a unique service, Medsurge India will arrange post treatment consultation by some of our panel of doctors at your home country and monitor your recovery.