Ms. Patricia Ngami Mukundi’s Journey to Recovery with Medsurge India
Hospital: Neelkanth Hospital
Treatment: Fibroid Removal Surgery
Native Country: Kenya
Doctor: Dr. Bindu Garg
Name: Ms. Patricia Ngami Mukundi
I am Patricia Ngami Mukundi from Kenya. For several years, I have been dealing with fibroid complications. While the discomfort was manageable, this condition has considerably impacted my overall quality of life. I had problems such as; dysmenorrhea, menorrhagia, and fatigue. After visiting different doctors within the health facilities in Kenya, I was informed that my case could only be treated through myomectomy or fibroid removal surgery. The next hurdle I faced was finding a reliable hospital that could offer this procedure at an affordable cost without compromising on quality.
That’s when I came across Medsurge India. Being a first-time patient seeking medical treatment outside my home country I was of course nervous. But the moment I contacted, Medsurge India, and explained my case to them, all my fears vanished. They responded almost immediately and gave me their word that they would locate the best healthcare center for my illness at an affordable rate.
Medsurge India’s Support
Right from the time I got in touch with Medsurge India, they were highly professional, promptly answering my calls and chats and being helpful throughout the process. They patiently attended to my medical history and then quickly referred me to one of the best hospitals in India, Neelkanth Hospital. They gave general information about the hospital, the doctors who would be treating me, and the fibroid surgery that I needed to undergo.
They were very proactive in the management of my case which involved organizing my medical records and even talking to the doctors at Neelkanth Hospital on my behalf. The efficient and fast conveyance of information always made me feel very comfortable knowing that I had entrusted my life to very competent people before I left for Kenya.
My Experience at Neelkanth Hospital
When I arrived in India, a person from Medsurge was waiting for me to ensure that all my travel, accommodation, and hospital affairs were well taken care of. As planned, I was admitted to Neelkanth Hospital. It was everything I expected it to be new, hygienic, and technologically advanced.
The medical staff that I encountered at Neelkanth Hospital was very professional and polite. I got an explanation from my treating doctor regarding the whole process that I need to underwent and the doctor was keen to answer any question or concern that I had. He insisted that the myomectomy would be done by laparoscopic methods, and that would minimize my recuperation period and enhance the result. The pre-operative consultations were detailed, and this made me feel more secure and confident before the operation.
The Surgery and Recovery
As expected, the surgery was performed successfully, and I received support from the medical staff at Neelkanth Hospital. Everyone at Medsure was very friendly towards me, especially during my recovery they continued to visit me, inquire about my progress, and whether or not I was okay. After a couple of days, I was released from the hospital.
After surgery, the recovery was brief, and almost had no discomfort because of the quality treatment by the hospital. In no more than a month, I was able to see better results concerning my health condition, for the better. Long-standing pain and discomfort that I always had to endure were no longer a part of my everyday life. I felt replenished and revitalized as if I had got my life back.
MedSurge India’s Part in My Story
I would like to say that one of the most effective steps I took during this process was to turn for help to Medsurge India in searching for medical treatment abroad. They reached beyond the ordinary to make sure that the whole process ranging from the first time one visited them for consultation to even after surgery was seamless. Medsurge not only helped me find one of the best hospitals for fibroid removal in India but also ensured that I didn’t worry about anything else.
Before and after my surgery they were always in contact with me, to see if I needed anything and to make sure that I was getting everything done that I needed on the medical front. It is evident that they are devoted to patients and I am more than grateful for their support during my illness.
Patient Quote: “To my delight, today I am perfectly fine and do not have any of the symptoms that quite impacted my day-to-day activities. I am grateful to all the staff at Neelkanth Hospital and especially thankful to the team Medsurge India, through which I can lead a healthy life and active life. I wish to express my utmost confidence in recommending Medsurge India to anyone who is planning to seek medical treatment abroad. They are not just an assisted service they genuinely want the best for their patients and will guide you through this journey.
In case you are dealing with a medical situation like I did, do not hesitate to contact them. They will ensure you get through the journey of recovery just as smoothly and as effectively as I have.”
