Hospital: Manipal Dwarka

Treatment: Chronic liver Disease

Native Country: Fiji Island

Doctor: Dr. Shailendra Lalwani

Name: Mrs. Nalini Narayan Suva

Mrs. Nalini Narayan Suva, a 41-year-old woman residing in the Fiji Islands has always had a fairly healthy life. But the wheel of her fate soon began to turn for the worse when she was diagnosed with chronic liver disease. However, after being treated in Fiji, her medical needs on the island where healthcare facilities were scarce could not offer her the specialized attention that she needed. Her condition required comprehensive care and the existing healthcare facilities’ capacity did not allow offering a complete set of diagnostics and therapeutic solutions that would have been required for her successful treatment.

Due to the advice from her doctor, Mrs. Suva and her family started searching for solutions outside Fiji. They understood that the time was critical, and Mrs. Suva had to be placed in a facility with highly specialized medical treatment concerning the liver. It was during this time that Mrs. Suva stumbled upon Medsurge India while looking for some treatment options outside her country. Little did she know that this encounter would be life-changing for her and set her on a healing journey.

The Involvement of Medsurge India in Linking Mrs. Suva to the Right Professional Healthcare Service

As soon as Mrs. Suva reached out to Medsurge India, the team wasted no time in responding. The process was initiated by considering and analyzing her medical records. Realizing the gravity of her situation, Medsurge India contacted her and introduced her to Dr. Shailendra, a liver specialist at Manipal Hospital – one of the premier healthcare organizations in India. Distance was not a factor in Mrs. Suva’s case; she received a video consultation with Dr. Shailendra, all through Medsurge India.

In the meeting, Dr. Shailendra went through the patient’s complete medical history, her conditions, and all the treatments she received. This first step of consultation meant that Mrs. Suva as well as her family were able to get a brief explanation about her illness and the next course of action. From the consultation process to her travel and accommodation in India, Medsurge India was vigilant to ensure that all logistical issues were well taken care of.

After reaching India, Mrs. Suva visited Manipal Hospital where she received more tests to be conducted on her. The final assessment showed something that the researchers did not anticipate – she was diagnosed with chronic liver disease, but her condition was not as severe as it was estimated to be. Fortunately, what Mrs. Suva needed was not a liver transplant. However, after considering her symptoms, scans, and other tests, Dr. Shailendra and his team concluded that her condition could be managed using medications, changes in her diet and daily activities, and regular check-ups.

The news was a big boost to the morale of Mrs. Suva and her family. Not only was she guided to a correct diagnosis but Medsurge India also provided her with the correct course of treatment thus preventing her from going through a transplant surgery, which was not needed at all. This was a good testimony of getting second opinions and enhanced access to better healthcare facilities all via Medsurge India.

Post-Treatment Recovery and Support

Strictly adhering to the medical treatment protocol given by her doctors, the health of Mrs. Suva started improving rapidly. The medications and the advice on changes to their diet and other aspects of their lives began to do their job. A few weeks later she joyfully shared that she felt better than she had been in years. She said that the fatigue she used to experience as well as the discomfort she used to suffer was gone, together with the constant worry on her liver condition.

During this process, Medsurge India was with Mrs Suva, as an emotional and moral support. They were with her even beyond the first point of contact and up until the time she was recovered and airlifted to India. They scheduled the subsequent appointments, arranged for interpretation where needed, and offered her further assistance with her after-procedure advice when she returned to Fiji.