Samsung Medical Center is one of the nation's most technologically advanced and patient-centered hospitals. In 1994, it first opened its doors. Its mission is to improve the health of the nation by offering the best medical care and medical research facilities. The National Customer Satisfaction Index (NCSI) has ranked the hospital first 14 times. The KCSI (Korean Customer Satisfaction Index) is 16 times that of the national average.
It has been named Korea's most valuable medical brand 12 times. For the past 12 years, it has ranked first in the Quality of Service Index – KS-SQI. It has one of the most advanced medical practices in the world. There are approximately 1400 doctors, 2600 nurses, 200 researchers, 3700 pharmacists, and medical engineers working at the facility (as per 2016 data).
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